Our History 

Salamander Fire & Security Ltd was established in October 2000. We have grown steadily over the last 22 years and we now have offices and a warehouse based in Redditch, Worcestershire. 
This position in the heart of the Midlands enables us to operate all over England and Wales; we have engineers based in Cornwall and London, as well as the Midlands. 
 
We pride ourselves on our quality of service and installation we offer our customers, supported by our accreditation with NSI NACOSS Gold and Fire Gold, BAFE Maintenance for Fire, Emergency Lights & Fire Extinguishers, ISO 9001:2015, Cyber Essentials and Safe Contractor ensuring that both business and domestic customers get the right product supported by excellent customer service. 
We have over 40 years experience within the industry and use the full extent of our vast knowledge to provide the right solution for you. All of our installations comply with insurance specifications and the relevant statutory regulations, including PD6662:2017 and BS8243:2010. 
 
We are compliant with many of the police forces across England and Wales and we are a memebr of the FSB (Federation of Small Businesses). 
 
If you require more information please do not hesitate to contact our Managing Director, Karen Dudley on 03300889153 and she will be happy to explain more and answer any questions you may have. 
High standards of service and installations 
Right security system at the right price 
Tried and tested products 
Certified and accredited by leading security organisations 
24 month warranty for all new installations 

Why Choose Salamander for Your Security System 

Salamander Fire & Security Ltd is well known for its high standards of service, we ensure that all of our customers have the right security system, at the right price. We also only use the best tried and tested products which enable us to give extended 24 month warranty for all new installations. 
At present, we have a customer base of over 5500 of our own alarm systems spread across the UK, of which we maintain the majority of these systems on a 24 hour engineering cover. Many of these systems are monitored through an Alarm Receiving Centre. 
So what does all of this mean to you?  
We are an experienced and highly professional company whose main aim is to make sure that our customers have the best products at the best prices, receive excellent customer service and are left happy and with their property fully secure. You and your security are the most important aspects of our job and we make sure we get everything right for you first time. 

Our Staff 

We have twenty one members of staff in our team including: 
 
Tim Dudley, Managing Director 
Graham Nicholls, Installation Manager  
John Hughes, Surveyor 
Twelve engineers 
Six administration staff 
 
All of our staff are experienced and professional giving you the confidence that your security is safe in our hands. They are all fully trained and we ensure that they attend all the relevant training courses making sure they are up to date with all the latest legislation and products and are continually adding to their knowledge. 
 
All of our members of staff are Police checked and fully DBS checked so that we can work with schools, nurseries, and other delicate areas that require a professional, trustworthy company. 

Different Types of Alarm Monitoring So how does monitoring work? 

In the event of a confirmed alarm activation your external siren will trigger and a signal will be sent to the Alarm Receiving Centre, via your telephone line or GPRS, informing them of the activation. 

24/7 Technical Helpline Here for you 24 hours a day, 7 days a week. 

Our permanently manned helpline is there for you 24/7, including Bank Holidays, Christmas, and New Year. Friendly, experienced staff will provide you with technical assistance and guidance just when you need it. Call us on 03300 889153 

Complete DBS Checked Staff Staff are Police checked and fully DBS checked. 

All of our members of staff are fully DBS checked so that we can work with schools, nurseries, and other delicate areas that require a professional, trustworthy company. 
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