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About Salamander Fire and Security

Our History

Salamander Fire and Security Limited was established in October 2000. We have grown steadily over the last 15 years and we now have offices and a warehouse based in Redditch, Worcestershire.

This position in the heart of the Midlands enables us to operate all over England and Wales and this is highlighted by having our engineers based in Cornwall, London and the Midlands.

We pride ourselves on the quality of service and installation we offer our customers, this is emphasised with our accreditation with NSI NACOSS Gold, ISO 9001 and Safe Contractor ensuring that both business and domestic customers get the right product supported by excellent customer service. We are also proud to be endorsed by Which Trusted Trader.

We have over 40 years experience within the industry and use the full extent of our vast knowledge to provide the right solution for you. All of our installations comply with insurance specifications and the relevant statutory regulations, including PD6662:2010 and BS8243:2010.

We are compliant with many of the police forces across England and Wales and our Managing Director is on the FSB (Federation of Small Businesses) monthly report panel.

If you require more information please do not hesitate to contact our Managing Director, Tim Dudley on 0844 669 1099 and he will be happy to explain more and answer any questions you may have.

Why Choose Us?

Salamander Fire and Security Limited is well known for its high standards of service, we ensure that all of our customers have the right security system, at the right price. We also only use the best tried and tested products which enable us to give extended 24 month warranty for all new installations.

At present, we have a customer base of over 5500 of our own alarm systems spread across the UK, of which we maintain the majority of these systems on a 24 hour engineering cover. Many of these systems are monitored through an Alarm Receiving Centre.

So what does all of this mean to you? We are an experienced and highly professional company whose main aim is to make sure that our customers have the best products at the best prices, receive excellent customer service and are left happy and with their property fully secure. You and your security are the most important aspects of our job and we make sure we get everything right for you first time.

Our Staff

We have sixteen staff in our team including our Managing Director, Tim Dudley, Installation Manager, Graham Nicholls, Surveyor, Mike Skinner, six engineers and six administration staff. All of our staff are experienced and professional giving you the confidence that your security is safe in our hands. They are all fully trained and we ensure that they attend all the relevant training courses making sure they are up to date with all the latest legislation and products and are continually adding to their knowledge.

All of our members of staff are Police checked and fully DBS checked so that we can work with schools, nurseries and other delicate areas that require a professional, trustworthy company.

  • Top Rated Reviews from Which
    See Which Trusted Traders reviews

    Like the Best Buy Logo, the Which? Trusted trader logo is a sign of quality, helping consumers choose the right trader and giving good traders the recognition they deserve.

  • Different Types of Alarm Monitoring
    So how does our monitoring work?

    So how does monitoring work? In the event of a confirmed alarm activation your external siren will trigger and a signal will be sent to the Alarm Receiving Centre via your telephone line informing them of the activation.

  • 24/7 Technical Helpline
    Ready for you 24 hours a day, 7 days a week

    Our permanently manned helpline is there for you 24 hours a day, 7 days a week including Bank Holidays, Christmas and New Year. Friendly, experienced staff will provide you with technical assistance and guidance just when you need it. Call on 0844 669 1099.

  • Full Police and DBS checked team
    Ensuring a professional, trustworthy service

    All of our members of staff are Police checked and fully CRB checked so that we can work with schools, nurseries and other delicate areas that require a professional, trustworthy company.